Shipping Policy

Processing Time

Orders are processed within 1–2 business days.

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Shipping Times

Please allow the following delivery windows after your order has been dispatched:

• US & Canada: 8–14 business days
• UK & Europe: 8–14 business days
• Australia & NZ: 8–14 business days
• Rest of World: 8–14 business days

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Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

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Order Tracking

Once your order is dispatched, a tracking number will be sent to you via email so you can follow your order every step of the way.

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Customs and Duties

International orders may be subject to customs duties and taxes upon arrival, which are the responsibility of the customer.

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Delays

Shipping times may occasionally vary due to high demand, customs processing, or other external factors. We appreciate your patience and are always here to help at hello@emberluxury.com if you have any concerns.